Hi, my name is Barak. I work for Adoric. I know one of my teammates tried to talk to you, but this case is so vital that I'm trying, too. On Feb 17, someone ( I understand it wasn't you) installed our app in your store.
In three minutes, the person who installed it managed to uninstall it and leave a one-star review—without talking to our support agents, who are available 24/7, and without checking it deeply. Three minutes and a one-star review.
I understand our app isn't fit for everyone, but I am, and I understand it wasn't for you.
But I want to approach you as a business manager to a business manager.
This one-star review stands out and ruins our exposure. I can assure you that we work tirelessly, with a big smile and goodwill, to help every store owner.
Please, I am almost begging, consider removing it, I'll give everything you want. From free forever pass + personal service to purchasing your product, donating, giving your Shopify consultation (we do it for 10K brands), or anything you want from us.

Please help me, it means so much to me; I hope you can understand me.

Sincerely yours,
Barak

USPS delivered it very slow, but myheroesbook team fixed the problem

They were incredibly helpful! I made a mistake with my order, and they quickly fixed it on the same day. My Emma is going to be so happy.

I absolutely love the intricate and lovely artwork in the book. It really warms my heart to see my children and our pets portrayed in the illustrations of the story.

Getting around the website was a breeze, thanks to the step-by-step instructions and a straightforward ordering process.